Hi, thanks for reaching out to Mesa Skate Supply, official home of Ace Trucks, Uma Landsleds and Pepper Grip. Unless you are a bot or marketer, we’re really good at getting back to your submissions, so if you don’t hear back, please check your junk mail. We aim to respond as soon as possible, but if you don't hear back from us in 1-2 business days, please re-sumbit. Thanks for the support!

MAKE A SELECTION BELOW TO BEST DIRECT YOUR QUESTION:

ONLINE ORDER

I HAVE A QUESTION ABOUT AN ONLINE ORDER I PLACED ONLINE WITH MESA SKATE SUPPLY

WHOLESALE

I WANT TO CARRY THESE BRANDS IN MY STORE, OR HAVE A QUESTION ABOUT A WHOLESALE ORDER I PLACED

WARRANTY CLAIM

I HAVE AN ISSUE WITH MY ACE TRUCKS, UMA LANDSLEDS OR PEPPER GRIP PRODUCT

WARRANTY POLICY

PLEASE COMPLETE THIS ONLINE ORDER FORM:

[cp24Form1701889503]

PLEASE COMPLETE THIS WHOLESALE ORDER FORM:

[cp24Form1701888660]

PLEASE READ THIS POLICY AND THEN COMPLETE THIS FORM:

Submitting a Claim

Please fill out the form below with all the information required and we will e-mail you back within 1-3 business days about your claim. Once in contact, we will issue you a Return Authorization Number (RA#) and you can send your defective parts to us. DO NOT send packages without contacting us first. If your product qualifies for replacement we will send replacement parts back to you and cover the return shipping costs.

Proof of Purchase

All warranty claims require a proof of purchase. The warranty is only applicable to the original purchaser and is void if your product was purchased from another person, hand-me-downs, or an unauthorized dealer.

The Ace warranty DOES cover:

  • Faulty Axle threads
  • Faulty Kingpin threads
  • Axles that won’t fit a normal sized 8mm bearing
  • Bent kingpins (on new trucks only)
  • Bent hangers
  • Faulty bushings that are in new condition
  • Missing or faulty pivot cup

Uma Landsleds Policy Covers:

All warranty claims require a proof of purchase. The warranty is only applicable to the original purchaser and is void if your product was purchased from another person, hand-me-downs, or an unauthorized dealer.

  • Delamination
  • Warped (only if purchased directly from Mesa Skate Supply otherwise contact the place of purchase as warpage is caused by improper storage)
  • DOES NOT cover against broken or chipped boards

Pepper Griptape Policy Covers:

  • Faulty substrate (grip that peels from its base)

If you are not sure if your product qualifies for a replacement, feel free to reach out an ask. Thanks for your support!

[cp24Form1701886747]